I recently had to replace my CPU and Motherboard. The folks that built my computer replaced these items for me. I've been noticing a lot of crashing and slow down of the computer. Last year you guys had me run the following on my computer to clean it up and get it running smoother. I use Autodesk Civil3D software for my business.
This is the order of operations I used to do the cleanup per previous recommendations by you guys last year, is this still what I should do?
2. Malwarebytes (MBAM)
3. TDSS Killer
5. Junkware Removal Tool (Shut down protection software to avoid conflicts)
7. ESET Online Scanner
8. Update (MBAM) and rerun
You may need a serial number and product key to activate someAutodesk software.
Note: If you are on subscription, you may no longer need toenter a serial number or product key; you just need to signin. Serial numbers are never required for launching productswith network licenses.
Serial Number Locations
Serial numbers are unique codes associated with your AutodeskAccount and a particular product that you have purchased or isotherwise available to you. For 2014 versions and later, you canfind them in Autodesk Account, on the Management tab. Depending onyour license type, you may not need a serial number to launch yourproduct.
The Management tab of your Autodesk Account page stores theserial numbers and product keys for each licensed product.
Note about serial number visibility in AutodeskAccount: Only account administrators, such as ContractManagers and Software Coordinators, and Named Users with assignedsoftware benefits will see serial numbers in Autodesk Account.You are the account administrator if you purchased a softwaresubscription using your Autodesk Account or were assigned the roleof Contract Manager or Software Coordinator by your company. If youdo not see the software you wish to activate in your Autodeskaccount or see the message 'Contact your admin for serial numbers,'you need to contact the account administrator. Only anadministrator can assign you as a Named User or End User and giveyou permissions to download and activate the software.
When students, educators, and educational institutions downloadproducts from the Education Community,the product serial numbers are found in the followinglocations:
- Displayed at the time of download
- Sent by email
- On the Management tab in Autodesk Account
See:FindSerial Numbers & Product Keys for Educational Licenses
Serial Numbers do not appear on software packaging forAutodesk software versions 2014 and newer. Serial numbers for theseversions are emailed to you after you place an order or can befound in AutodeskAccount.
If you have physical media (a DVD or USB key) for a 2013or earlier product, your serial number and productkey will be printed on the label of the productpackaging.
Example of label from 2011 version. Format is similar for 2010- 2013 product releases.
Product Key Locations
Product keys are codes that identify each productversion.
You can find product keys for recent versions of your productin Autodesk Account, on the Management tab.
To look up a product key for a particular product version (2010and later), you can also go to: Look UpProduct Keys.
Older product keys
If you can't find the product key for older versions ofAutodesk software (2013 and later), you may be able to findit in a text file in the installation folder.
To determine if your product key is available inyour installation folder:
- Using your installation media, (USB key, DVD, download folder,etc.) navigate to the folder that contains the setup.exefile for your Autodesk product.
- In that folder, look for a file named MID.txt,MID01.txt, MID02.txt or some variation on thatname.
- Open this file in Notepad and verify that the product name iscorrect.
- The first five characters of the part number should also be theproduct key for that product.
Product Name: Autodesk Design Suite Ultimate 2012
Platform: Windows XP/Vista/Win7
Part Number: 769D1-05Y001-P503E,769D1-05Y001-P504E